Xing Wei explained in detail： In addition to donating money and materials, what role can the insurance industry play？

　　Xinhuanet Beijing, January 31 ST (Visit Suzhou and Hangzhou) In the face of the epidemic, life is paramount. Today, Xing Wei, Party Secretary and President of the Insurance Association, was interviewed by reporters on the epidemic prevention and anti-epidemic situation in the insurance industry.

　　Xing Wei introduced that as of 16: 00 on January 30, it is estimated that the money and materials donated by the insurance industry have exceeded 200 million yuan. More than 20 insurance companies have completed exclusive compensation, and the amount of compensation has exceeded one million yuan.

　　The following is the full text of answering a reporter’s question:

　　Reporter: The Notice on Strengthening Financial Services of Banking and Insurance Industry and Doing a Good Job in Prevention and Control of Pneumonia Infected by novel coronavirus was issued in China Banking and Insurance Regulatory Commission.(Hereinafter referred to as the "Notice")After that, how did the insurance association deploy in the first time?

　　Xing Wei: According to the spirit of China Banking and Insurance Regulatory Commission’s Notice, the Insurance Association issued six initiatives to all its member units: First, it deeply understood the importance and urgency of doing a good job in epidemic prevention and control, and made it the most important work at present. The second is to open a green channel for insurance claims to ensure timely and efficient claims service. The third is to strengthen insurance innovation and provide exclusive insurance products and services for epidemic prevention and control. The fourth is to give full play to professional advantages and cooperate with the public in knowledge propaganda and psychological counseling. Fifth, carry forward the spirit of great love and actively donate to key epidemic areas. Sixth, strengthen safety protection and do a good job in its own epidemic prevention and control.

　　At the same time, the insurance association made a decision at the first time and donated 500,000 yuan to the epidemic area. Earnestly do a good job in statistical summary and reporting of donations from member units. We also provide free courses for the industry and the public through China Insurance Network University, including the development trend of serious illness and insurance response in China, typical risk cases of personal insurance, prevention of illegal fund-raising, etc., hoping to bring you more relevant knowledge reserves.

　　Reporter: What specific rescue actions have been taken by the entire insurance industry in actively helping the epidemic prevention and control?

　　Xing Wei: After the outbreak, various insurance institutions acted quickly, donating a lot of money and materials to key areas, and donating insurance to medical staff. At the same time, they made promises to consumers in the aspects of reporting and consulting, medical expenses prepaid and prepaid, claims without insurance policies, and electronic self-service.

　　The Insurance Association also advocates that the industry should cancel the restrictions on hospitals, drugs at its own expense and treatment items, and the restrictions on waiting period and observation period, etc., and take the initiative to check out customers who are at risk, and modify some clauses to include pneumonia infected in novel coronavirus in the scope of claims.

　　Reporter: Up to now, how much has the insurance industry donated this time?

　　Xing Wei: Love action has been going on, so the data has been updated. In addition, in order to fight the epidemic, in addition to donating money, some companies also purchased a large number of urgent needs such as protective gloves, masks and medicines from home and abroad to support the front line of fighting the epidemic.

　　According to the statistics at 16: 00 on January 30th, it is estimated that the money and materials donated by the industry this time have exceeded 200 million yuan. It is mainly implemented by means of charities, the Red Cross, etc., and it is also directly donated to specific medical institutions.

　　Reporter: Apart from donating money and materials, what special role has the insurance industry played?

　　Xing Wei: It is worth mentioning that, in combination with its own advantages, the insurance industry gives full play to its strengths and provides a large number of exclusive insurance coverage for free. For example, some companies provide insurance coverage to local and foreign emergency doctors and nurses in Wuhan for the first time, including medical treatment, disability and death caused by pneumonia infected by novel coronavirus. Insurance companies have successively donated exclusive insurance products to medical staff and their families, government workers, armed police forces, media reporters, and frontline builders of two hospitals in Wuhan, Vulcan Mountain and Raytheon Mountain, with the insurance coverage exceeding 100 billion yuan. These exclusive insurance covers mainly death, medical treatment and accidents. In addition to the newly established exclusive insurance coverage, the insurance industry has also actively expanded the coverage of existing policies, and many companies have included the responsibilities of medical treatment and death caused by pneumonia in novel coronavirus into the scope of protection; Other types of insurance, such as accident insurance and travel trip cancellation insurance, also take into account the pneumonia situation in novel coronavirus.

　　In this process, various insurance companies have also formulated effective measures to deal with the epidemic according to the requirements of their places, and launched many measures to benefit the people at the first time, including launching emergency plans, opening a 24-hour customer hotline and opening a green channel for claims settlement.

　　Specifically, property insurance companies cover special emergency channels for surveying claims and reducing documentary claims for small cases, pay close attention to the epidemic situation, grasp the employee movements, and take corresponding measures according to different situations.

　　Personal insurance companies, including the cancellation of drug restrictions, the cancellation of medical treatment items, the cancellation of designated hospitals, the cancellation of waiting period restrictions, the cancellation of deductibles, etc., as well as taking the initiative to investigate customers who are in danger, modifying some terms, including pneumonia infected by novel coronavirus in the scope of claims, and providing customers with convenient claims services as far as possible.

　　At present, insurance institutions have carried out rapid claims in an orderly manner. As of 16: 00 on January 30, more than 20 insurance companies have completed exclusive claims, and the amount of compensation has exceeded one million yuan.

　　In addition, some professional health insurance companies and Internet medical platforms under insurance companies give full play to their unique advantages in health resources, organize internal medical experts with medical background and clinical experience, and set up health consultation expert groups to provide health consultation services and medical guidance services for citizens, customers, employees and their families.

　　At the same time, a number of insurance companies have joined hands with well-known online consultation platforms at home and abroad to provide free online consultation services for customers, and provide free consultation and epidemic prevention guidance services for citizens with pneumonia infected in novel coronavirus.

　　Reporter: In addition to the actions of insurance companies, what measures have provincial insurance industry associations taken?

　　Xing Wei: Provincial insurance industry associations all over the country attach great importance to it, and adopt different ways to advocate the whole industry to actively respond to the epidemic prevention and control war. Insurance institutions in all regions actively respond and issue emergency plans. Track the progress of the epidemic from time to time, and report the relevant situation of the epidemic regularly every day. Timely grasp the situation of epidemic protection and disposal of insurance institutions in their respective regions, and help and cooperate with insurance companies to make claims and donation plans.

　　Reporter: What stories can you share in the process of helping the industry to fight the epidemic?

　　Xing Wei: In this epidemic campaign, insurance institutions not only played their own functions, but also participated in the front line of anti-epidemic for the first time. Some companies organized the medical workers of their hospitals to join the medical team that rushed to Wuhan, and some companies opened the building of their hospitals as a medical isolation area. At the same time that enterprises undertake social responsibilities, employees also show their own style.

　　For example, employees of some insurance companies, after learning that local centers for disease control and prevention are recruiting volunteers, take the initiative to apply to join the volunteer service team, take on the responsibility of driving and transporting the staff of the epidemic prevention and control monitoring team, and go to the homes of fever workers and their close contacts to carry out home follow-up monitoring of health status and the implementation of home isolation and prevention measures.

　　During this period, many touching examples emerged. They are not afraid of danger, go deep into the front line, and go against the trend in the face of the epidemic, showing the brave side of insurance practitioners.