Why has the remote substitute exam become a ＂hidden corner＂ of online recruitment？
Cartography: Wu Xinyu
The staff of a substitute examination institution is introducing cheating methods.
"The teacher (remotely) controls your computer, so you can put your hand on the mouse and pretend to answer the questions."
"We are all teamwork, ensuring the correct rate and making steady progress."
In recent years, there have been more and more online recruitment examinations, and the phenomenon of finding "gunmen" to take "remote exams" has been repeatedly banned. On social media, e-commerce and other platforms, many online exam "package" services have appeared, claiming to be "professional and reliable", which has seriously affected the fair order of the job market. Why does "remote test taking" become a "gray zone" for online recruitment? How should it be effectively governed? The reporter of China Youth Daily and China Youth Network launched an investigation for this.
"Joint code words" are varied.
Wang Qi, a fresh graduate who is looking for a job, told the reporter of Zhongqing Daily and Zhongqing.com that it is not uncommon to find a "gunman" to take the exam remotely. Because it is difficult to find a way to report, every time someone cheats, there is nothing to do.
Job seeker Li Siwen spit on social platforms some time ago. Shortly after attending the online written test of a state-owned enterprise, she brushed the post of cheating in the exam, which made her very angry and "unfair". Before the exam, she specially called the examination supervision telephone of the state-owned enterprise to confirm the monitoring of the exam, and expressed her concern about the "single-machine position" (referring to invigilation with only one camera) exam. Recently, the reporter called the public examination supervision telephone number of the state-owned enterprise again, and the prompt number was empty.
The reporter found that when some social media input the related words of "taking the exam", the platform will give corresponding risk warnings, and some keywords have also been blocked. However, some "joint code words" of cheating in exams are still everywhere. On the eve of the exam, the test-taking agency will publish relevant posts to attract business. In order to cope with the platform keyword shielding, "test-helping", "one-on-one tutoring" and "real question raiders" have also become the propaganda words of the test-taking agency. Individual job seekers will also post posts to find cheating organizations. The business scope of the test agency covers Internet companies, banks, state-owned enterprises and other employers.
Some institutions will use the monitoring blind zone to send answers to candidates in real time during the examination, and even sum up the "machine debugging skills" for candidates. The reporter randomly contacted several test-taking agencies and found that even under the requirements of "dual-seat" (referring to adding a second seat in addition to "single-seat" and placing it on the back side of the body for real-time monitoring), there will be institutions that encourage candidates to take risks.
Another way of cheating is to let the "gunner" help the examinee to do it through remote software. "The teacher (remotely) controls your computer, and the camera still takes pictures of you. Just put your hand on the mouse and pretend to answer the questions." A staff member of a substitute examination institution said that this method of using remote software may not always work, and some examination systems will detect the existence of remote software. At this time, it is necessary to use a special technical software to assist the substitute examination.
With the emergence of the business opportunity of "remote substitute examination", the installation of this special technical software has gradually become the upstream industry of substitute examination institutions. The reporter searched for this software on an e-commerce platform, and many products and services related to "remote answering questions" and "exams" appeared. Some businesses selling software will also be active on social media platforms, selling them to job seekers who are about to take online exams with more obscure words in the comment area of relevant recruitment exam posts.
The reporter found that many merchants selling this kind of software will provide a "one-stop" service to find "gunmen". The software installation cost ranges from tens of yuan to hundreds of yuan, and the "gunmen" of non-popular enterprises will cost hundreds to thousands of yuan.
"We are all teamwork, ensuring the correct rate and making steady progress." The staff of a substitute examination institution said with confidence that it also exposed the chat records and screenshots of successful "landing" in the past.
Not only the written test, but also the online interview can "assist". The staff of another agency said that during the online interview, the teacher in charge of the interview in the agency would send text to the candidates in real time to help them answer the interviewer’s questions. After in-depth communication, the reporter found that the staff member’s organization has a "yin and yang business". They claim to be a job-seeking counseling institution, but they also undertake the illegal business of "taking the exam remotely". "If you choose formal counseling, you should be prepared just like the postgraduate entrance examination; If you choose to take the test, you only need to receive the answer. " The staff introduced.
What gives the substitute examination institutions an opportunity?
"The emergence of substitute test behavior has seriously affected the fairness and accuracy of recruitment." Kong Weihua, a senior personnel officer of an Internet company, said that for enterprises, the proliferation of cheating behaviors such as "taking exams remotely" will waste the recruitment resources of enterprises and make it impossible for truly outstanding students to be selected through formal channels. For students, it is also risky to enter the enterprise in an opportunistic way. "When we join the company, we will make it clear in the labor contract that we will have zero tolerance for honesty, and we will also sign a letter of commitment on honesty. If a job seeker has the behavior of taking the exam, he will be expelled immediately once he is found, which will also have a great impact on the reputation of the job seeker. "
In recent years, with the development of digital economy, many enterprises began to use online recruitment to screen job seekers. Xia Qingyun, a special expert of Hainan Zhiyuan Employment and Entrepreneurship Research Institute, said that compared with the traditional recruitment model, Internet recruitment is cheaper and more efficient in the initial screening stage, but it is impossible to conduct in-depth observation on all aspects of job seekers’ behavior. “‘ Remote substitute exam ’ The emergence of Internet recruitment is a possible problem. "
Xia Qingyun has been engaged in enterprise human resource management for more than 20 years. In his view, the phenomenon of "remote substitute examination" not only reflects the integrity of job seekers, but also reflects the "loopholes" in enterprise recruitment. "For the convenience of the map, some enterprises have always used the same online test questions, and the recruitment examination system used has not been customized for recruitment positions, and even directly applied the examination system models of other industries, which gives the examination institutions an opportunity."
This autumn, Wang Qi applied for a job to "focus on" Internet companies. She found that almost every Internet company’s online evaluation content is similar. "Their questions are randomly selected from a question bank, and they have not been changed, and some are ‘ Single unit ’ Exam, cheating is not difficult to achieve. " In her view, the content of the online assessment questions lacks pertinence for the positions to be applied for, and it is difficult to examine the corresponding abilities. Some exams are too difficult, and she feels that "it is not necessary".
In the investigation, the reporter saw that many test-taking institutions claimed that their "gunners" were "professionals" or "insiders", some claimed to be graduate students or teachers from related majors in colleges and universities, while others claimed to be internal staff of enterprises.
What are the legal consequences of organizing or participating in the "remote test"? Shang Xixue, an associate professor at the School of Criminal Justice of China University of Political Science and Law and deputy director of the Institute of Network Law, said that Article 284 of the Criminal Law clarifies the crime of substituting for exams in national exams prescribed by law, but there is no relevant provision for other exams. In 2019, Article 10 of the Interpretation of the Supreme People’s Court and the Supreme People’s Procuratorate on Several Issues Concerning the Application of Laws in Handling Criminal Cases such as Organizing Cheating in Examinations stipulates that organizing cheating in other examinations other than the national examinations prescribed by law, providing cheating equipment or other help for others to organize cheating, or illegally selling or providing test questions and answers, is in line with the crimes of illegally obtaining state secrets, illegally producing and selling eavesdropping, stealing special equipment, illegally using eavesdropping and stealing special equipment, and illegally
"But this is not directly aimed at the behavior of taking the test, and the current law does not directly stipulate ‘ Remote substitute exam ’ Whether the behavior constitutes an offence. " Shang Xixue said, "This cheating method is low in cost, and even if it is discovered, it will not be accepted by job seekers. Coupled with poor supervision, this phenomenon has occurred frequently."
However, Shang Xixue said that the integrity test agreement signed between the enterprise and the job seeker before the exam has certain legal effect. Once it is verified that there is a "remote test substitute" behavior, the enterprise can hold the job seeker liable for breach of contract.
Starting from enterprise recruitment, source management should be carried out.
"It is still necessary to improve relevant legislation as soon as possible." Shang Xixue said that if the phenomenon of "remote substitute examination" develops in the direction of large-scale and industrialization, it will disrupt the whole recruitment market and eventually infringe on the public order of the whole society. Therefore, she believes that in addition to the employer signing an examination integrity agreement with the job seeker and stipulating the integrity clause in the labor contract, the Law on Public Security Administration Punishment can increase the relevant administrative punishment for this behavior in view of the phenomenon of "remote substitute examination" in the recruitment examination, and standardize it from the legal level.
She also suggested that a blacklist system can be established to include the behavior of taking exams in personal integrity files, so as to encourage everyone to apply for jobs more honestly. At the same time, Shang Xixue also said that the establishment of the blacklist system does not mean "killing with one stick". In order to give some inclusive space to new graduates, "the opportunity to correct mistakes" can be set appropriately.
At the enterprise level, Shang Xixue feels that it is more practical for enterprises to organize offline interviews as far as possible and improve relevant management mechanisms in order to start the source management from the enterprise recruitment itself.
"Remote substitute exam" is not a new problem. In recent years, in order to solve this problem, many enterprises have made great efforts to adjust and upgrade the examination system. Nowadays, some examination systems can intelligently identify cheating in exams, and technologies such as face authentication and real-time video surveillance have become "standard" in some examination systems.
However, in Xia Qingyun’s view, to plug the loopholes technically, we must first find the reasons from the internal management of the enterprise. "When enterprises find that they are targeting their own ‘ Remote substitute exam ’ When acting, you should first eliminate possible problems of internal employees, such as whether to leak test questions and whether to participate in the test. "
Secondly, to solve the hidden dangers caused by the same test questions, we can consider setting AB papers and distributing them randomly during the exam. "But there is also a problem that the difficulty of the test questions may not be exactly the same."
Third, we must change the recruitment form and combine online and offline. Xia Qingyun said that after the online evaluation session, enterprises should appropriately check some job seekers by telephone and other means, learn more about job seekers through some effective interactions, and at the same time test whether their own recruitment system is scientific. After that, according to the feedback data, a more suitable recruitment plan can be tailored to the characteristics of the enterprise and the recruitment position.
Kong Weihua, who has been engaged in recruitment for many years, thinks that reducing the evaluation proportion of online exams may be a better way to deal with the problem of "remote substitute exams". He also said that enterprises should produce some more open examination questions related to job skills. "Enterprises can judge the thinking mode of job seekers from them, which is difficult to falsify."
"I hope that enterprises can come up with some business-related questions, such as writing a specific plan." Wang Qi thinks that these contents are growing for her, and she hopes to know herself better and exercise her ability in job hunting.
Colleges and universities should also continue to exert their efforts in legal education for students. Shang Xixue believes that, first of all, colleges and universities can add legal education to the existing courses related to the guidance of college students’ employment planning, popularize the legal common sense involved in the whole job hunting process to students, list and analyze typical cases, make students realize the serious consequences of illegal crimes, and enhance their awareness of obeying the law.
Secondly, you can also preach in campus cultural activities, such as setting up an honest job search publicity week and other activities to create a good campus atmosphere of knowing the law and abiding by the law.
Finally, Shang Xixue said that compulsory general courses in law can be set up in colleges and universities, so that everyone has the opportunity to receive legal education and will not fall into various traps because of "legal blindness" in the job search process.
"The tripartite agreement signed by fresh graduates is not only a legally binding document, but also a ‘ Good faith contract ’ 。” Xia Qingyun said that when the fresh graduates are punished for cheating such as "taking the exam remotely", his university will also "deduct points" on the credit list of enterprises, which will also have a great impact on universities. Creating a more honest and fair job-hunting environment requires the joint efforts of relevant departments, enterprises, universities, job seekers and all sectors of society.
(At the request of the interviewee, Wang Qi and Li Siwen are pseudonyms)
Zhongqingbao Zhongqingwang Trainee Reporter Wu Xinyu Tan Sijing Reporter Huang Chong Source: China Youth Daily